CalliRosa is committed to protecting the privacy and personal data of our customers. This Privacy Policy explains how we collect, use, and safeguard your personal information in accordance with the General Data Protection Regulation (GDPR) and applicable Etsy policies.

Data Collection and Usage
We may collect personal information such as your name, shipping address, email address, and payment details when you place an order or interact with our Etsy shop. We use this information solely for the purpose of fulfilling your order, providing customer support, and complying with legal obligations.

Legal Basis
We will only collect and process your personal data if we have a legal basis to do so, such as the necessity for contract performance, compliance with a legal obligation, your consent, or our legitimate interests.

Information Sharing and Disclosure
Information about my customers is important to my business. I share your personal information for very limited reasons and in limited circumstances, as follows:

- Etsy. We share information with Etsy as necessary to provide you our services and comply with our obligations under both the Etsy Seller Policy and Etsy Terms of Use.
- Service providers. We engage certain trusted third parties to perform functions and provide services to my shop, such as delivery companies. We will share your personal information with these third parties, but only to the extent necessary to perform these services.
- Business transfers. If we sell or merge our business, we may disclose your information as part of that transaction, only to the extent permitted by law.
- Compliance with laws. We may collect, use, retain, and share your information if we have a good faith belief that it is reasonably necessary to: (a) respond to legal process or to government requests; (b) enforce our agreements, terms and policies; (c) prevent, investigate, and address fraud and other illegal activity, security, or technical issues; or (d) protect the rights, property, and safety of our customers, or others.

Data Retention
We retain your personal data for as long as necessary to fulfill the purposes outlined in this Privacy Policy and comply with our legal obligations. Etsy's data retention policies also apply to the information collected on our Etsy shop. We generally keep your data for the following time period: 4 years.

Data Security
We implement appropriate technical and organizational measures to protect your personal data from unauthorized access, disclosure, alteration, or destruction. We take reasonable steps to ensure the security of your data on Etsy's platform.

Data Sharing and Disclosure
We share your personal information with third parties only to the extent necessary for order fulfillment and compliance with legal obligations. This includes sharing information with Etsy as our hosting platform and shipping carriers.

Transfers of Personal Information Outside the EU
We may store and process your information through third-party hosting services in the US and other jurisdictions. As a result, we may transfer your personal information to a jurisdiction with different data protection and government surveillance laws than your jurisdiction. If we am deemed to transfer information about you outside of the EU, we rely on Privacy Shield as the legal basis for the transfer, as Google Cloud is Privacy Shield certified.

Your Rights
If you reside in certain territories, including the EU, you have a number of rights in relation to your personal information. While some of these rights apply generally, certain rights apply only in certain limited cases. We describe these rights below:

Access. You may have the right to access and receive a copy of the personal information we hold about you by contacting us using the contact information below.
Change, restrict, delete. You may also have rights to change, restrict my use of, or delete your personal information. Absent exceptional circumstances (like where we are required to store data for legal reasons) we will generally delete your personal information upon request.
Object. You can object to (i) our processing of some of your information based on my legitimate interests and (ii) receiving marketing messages from us after providing your express consent to receive them. In such cases, we will delete your personal information unless we have compelling and legitimate grounds to continue using that information or if it is needed for legal reasons.
Complain. If you reside in the EU and wish to raise a concern about my use of your information (and without prejudice to any other rights you may have), you have the right to do so with your local data protection authority.

Cookies and Similar Technologies
Our Etsy shop may use cookies and similar technologies to enhance user experience, analyze shop performance, and personalize content. By using our Etsy shop, you consent to the use of such technologies. You can control cookie preferences through your browser settings.

Updates to the Privacy Policy
We may update this Privacy Policy to reflect changes in our practices or legal requirements. We encourage you to review this policy periodically for any updates.

For any questions or concerns regarding our Privacy Policy or the processing of your personal data, please contact us using the contact information provided in our Etsy shop, this email address: hello@callirosa.com, or here:
CalliRosa
14003 Red Rock Run
San Antonio TX 78254